Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to DrDoggieDoo.com, and Dr. Doggie Doo, LLC and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Dr. Doggie Doo, LLC include DrDoggieDoo.com. The Dr. Doggie Doo website is a Marketing & Promotions site. By using the Dr. Doggie Doo website, you consent to the data practices described in this statement.

Collection of your Personal Information

In order to better provide you with products and services offered, Dr. Doggie Doo may collect personally identifiable information, such as your:

• First and Last Name
• Mailing & Physical Address
• E-mail Address
• Phone Number

Information about your home such as gate locations, areas to be cleaned.

Information about your pets including names & birthdays.

If you purchase Dr. Doggie Doo’s products and services, we collect billing and credit card information. This information is used to complete the purchase transaction

Dr. Doggie Doo may also collect anonymous demographic information, which is not unique to you, such as your:

• Age
• Gender
• Household Income
• Locations

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Dr. Doggie Doo’s public message boards, this information may be collected and used by others.

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) registering for an account; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

Use of your Personal Information

Dr. Doggie Doo collects and uses your personal information to operate and deliver the services you have requested.

Dr. Doggie Doo may also use your personally identifiable information to inform you of other products or services available from Dr. Doggie Doo and its affiliates.

Sharing Information with Third Parties

Dr. Doggie Doo does not sell, rent or lease its customer lists to third parties.

Dr. Doggie Doo may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is transferred to the third party. Dr. Doggie Doo may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Dr. Doggie Doo, and they are required to maintain the confidentiality of your information.

Dr. Doggie Doo may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Dr. Doggie Doo or the site; (b) protect and defend the rights or property of Dr. Doggie Doo; and/or (c) act under exigent circumstances to protect the personal safety of users of Dr. Doggie Doo, or the public.

Dr. Doggie Doo may utilize user information on 3rd party advertising platforms such as google ads, facebook ads, or other social media sites, and marketing channels.

Dr. Doggie Doo may also conduct user surveys with 3rd party software with information collected.

Opt-Out of Disclosure of Personal Information to Third Parties

In connection with any personal information we may disclose to a third party for a business purpose, you have the right to know:

The categories of personal information that we disclosed about you for a business purpose.

You have the right under the California Consumer Privacy Act of 2018 (CCPA) and certain other privacy and data protection laws, as applicable, to opt-out of the disclosure of your personal information. If you exercise your right to opt-out of the disclosure of your personal information, we will refrain from disclosing your personal information, unless you subsequently provide express authorization for the disclosure of your personal information. To opt-out of the disclosure of your personal information, email drdoggiedoo@gmail.com

Tracking User Behavior

Dr. Doggie Doo may keep track of the websites and pages our users visit within Dr. Doggie Doo, in order to determine what Dr. Doggie Doo services are the most popular. This data is used to deliver customized content and advertising within Dr. Doggie Doo to customers whose behavior indicates that they are interested in a particular subject area.

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by Dr. Doggie Doo. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Dr. Doggie Doo website.

Use of Cookies

The Dr. Doggie Doo website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Dr. Doggie Doo pages, or register with Dr. Doggie Doo site or services, a cookie helps Dr. Doggie Doo to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Dr. Doggie Doo website, the information you previously provided can be retrieved, so you can easily use the Dr. Doggie Doo features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Dr. Doggie Doo services or websites you visit.

Links

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Security of your Personal Information

Dr. Doggie Doo secures your personal information from unauthorized access, use, or disclosure. Dr. Doggie Doo uses the following methods for this purpose:

• SSL Protocol

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.

Right to Deletion

Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:

• Delete your personal information from our records; and

Direct any service providers to delete your personal information from their records.

Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:

• Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
• Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
• Debug to identify and repair errors that impair existing intended functionality;
• Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
• Comply with the California Electronic Communications Privacy Act;
• Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
• Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
• Comply with an existing legal obligation; or

Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.

Children Under Thirteen

Dr. Doggie Doo does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

Opt-Out & Unsubscribe from Third Party Communications

We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from third-party partners of Dr. Doggie Doo by contacting us here:

• – Email: drdoggiedoo@gmail.com
• – Phone: 434.374.1120

– Replying “Stop” to SMS messages.

E-mail Communications

From time to time, Dr. Doggie Doo may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from Dr. Doggie Doo or click on a link therein.

If you would like to stop receiving marketing or promotional communications via email from Dr. Doggie Doo, you may opt out of such communications by User can unsubscribe by clicking the “Unsubscribe” button.

SMS/Text Communications:

User that receive a free quote on DrDoggieDoo.com and provide their phone number agree to receive calls and text message from Dr. Doggie Doo, including for marketing and promotional purposes.

Users may opt out of these messages in the future by replying “stop”

From time to time, Dr. Doggie Doo may contact you via SMS/Text Message for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an SMS message from Dr. Doggie Doo or click on a link therein.

If you would like to stop receiving marketing or promotional communications via email from Dr. Doggie Doo, you may opt out of such communications by replying “stop” to the SMS message or emailing us at drdoggiedoo@gmail.com to be removed.

External Data Storage Sites

We may store your data on servers provided by third party hosting vendors with whom we have contracted.

Changes to this Statement

Dr. Doggie Doo reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our website, and/or by updating any privacy information. Your continued use of the website and/or Services available after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

Contact Information

Dr. Doggie Doo welcomes your questions or comments regarding this Statement of Privacy. If you believe that Dr. Doggie Doo has not adhered to this Statement, please contact Dr. Doggie Doo at:

Dr. Doggie Doo, LLC

Lynchburg, Virginia 24502

Email Address: drdoggiedoo@gmail.com

Telephone number: 434.374.1120

Effective as of January 1, 2025 | Updated October 28, 2026

Facebook Messenger and Meta Platform Data

When customers message the Dr. Doggie Doo Facebook Page (or related Meta messaging), we may receive message content, Facebook Page-scoped user ID (PSID), timestamps, and related metadata from Meta.

We use that information to respond to customer service, quote, and scheduling inquiries for Dr. Doggie Doo, LLC pet waste removal.

Messages may be processed by our authorized service providers and AI assistants acting for Dr. Doggie Doo to draft or send replies. We do not sell this Meta Platform Data.

We retain Meta Platform Data only as needed for customer service and legal obligations, then delete or de-identify it.

Deletion of Facebook and Messenger Data

To request deletion of your Facebook or Messenger data, email drdoggiedoo@gmail.com with the subject "Data Deletion Request" and include your name and your Messenger/Facebook context (for example, the Facebook profile name you used to message us). We will delete the Meta Platform Data we hold about you, subject to the existing legal exceptions described in the Right to Deletion section above, and we will confirm once it is complete.